Wednesday, June 12, 2013

Logistics: Why we suck

I needed to buy two components that go inside of a PC. One of them was available with IT Depot which is based in Chennai. Other item was not available with any retailer in India, so I decided to order it with a vendor in US.
The vendor in US (Amazon) did not ship that item to India, so I decided to use one of the address forwarding services (Borderlinx).
Both the orders were placed one after another on June 06, 2013 around 1:30PM. Today is June 12, 2013. I already received the order placed with US retailer yesterday night, while the order with Chennai retailer is still showing a status of "Ready to Ship".
How is it possible that these online retailers based in India can be so pathetic for an item that they claim is in stock and was paid for so long ago.

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