Showing posts with label customers. Show all posts
Showing posts with label customers. Show all posts

Saturday, August 23, 2008

iPhone magic fails in India

Finally the iPhone was launched in India and it seems it pretty much failed to impress users.
The stage was set for a grand launch, complete with confetti and cheerleaders, but at the stroke of midnight, there were just 10 people who actually bought the high-end device.

At a Vodafone store in Connaught Place, Central Delhi, journalists outnumbered customers by a huge margin. Only about 15 customers turned up to buy the phone. The Airtel retail store nearby wore a deserted look on Friday afternoon, with not a single customer buying the iPhone.

May be things will look as time passes by but I would really be surprised if it is really a block buster. It is priced same as an N96 and is no comparison to the features that it offers.

Thursday, August 21, 2008

Tata Teleservices behaving like ICICI Bank

It seems like the disease is spreading. First it was ICICI bank and now Tata Teleservices who have started threatening their customers.
Later, the company announced a change of plan which did not suit Nandwani, so he asked for the connection to be cancelled. Instead, he received a bill amounting to Rs 2,000 and his outgoing calls were suddenly barred. When he complained against this, he started receiving threatening calls from people claiming to be advocates and recovery agents of the company. He also filed police complaints. The companyâ??s plea that on surrender of the handset the customer was required to pay Rs 2,000, did not find favour with the commission.

One more company black listed. But I am really running out of decent service providers right from banking to telephony.