I recently got a mobile phone shipped from one of the online stores in UK. The shipment contained two items, one mobile phone and a USB charger that was thrown in free by the retailer.
When the shipment reached customs, DHL was responsible for getting the shipment cleared by customs. Normally I have seen that the customs charged on mobile phones is between 4-5% but this time it was around 25%. The only logical explanation that I have is that customs department looked at the free item and classified the whole shipment in that category and charged customs at that rate.
Anyway, that's how it is. I can only rant about it.
When the shipment reached customs, DHL was responsible for getting the shipment cleared by customs. Normally I have seen that the customs charged on mobile phones is between 4-5% but this time it was around 25%. The only logical explanation that I have is that customs department looked at the free item and classified the whole shipment in that category and charged customs at that rate.
Anyway, that's how it is. I can only rant about it.
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